根据不同的情况，我们有不同的邮件开头方式。决定对方的心情与态度往往就从邮件的开头方式看起。试想想，如果你一收到邮件就从文字上看到对方的霸道、不礼貌、粗鲁等的表达方式，一瞬间就会被激怒觉得对方不友善，压根儿不想回复他。因此，以礼貌的方式开头，对方会更乐意答复和帮助你。北极星OKR为您整理了以下5个不同场景的开头方式

1- 简单问候

多出现于

第一次撰写邮件给对方，所以一般都会先以这样亲切的方式问候对方，让对方感觉到自己的礼貌与友善。

I hope you are doing well.

I hope this email finds you well.

I

hope you had a good weekend.

I hope you had a great holiday.

It was my pleasure to meet you/talk with you...

2-回复邮件

当你想要回复对方的邮件时，你可以写：

As per your request ...

As we discussed over the phone, please find below ...

Thanks for reaching out.

Thanks for your feedback/update/information/great input/clarification.

Thanks for your quick response/prompt reply.

Further to our conversation earlier,...

As mentioned before, ...

Please find attached...

3-有目的性

如果你想要直奔主题，告知对方此邮件的主要目的，那么你可以直接表明自己的目的，

I am writing to ask / request ...

I am writing to confirm ..

I am writing to update you on ...

I am reaching out because ...

I am writing to you about / with regards to / in connection with .

Your action is needed regarding ..

Please acknowledge the attached ..

The following is to inform you ...

Please be informed / note that ...

I am contacting you to inform ..

It would

be very helpful if you could ...

Could you please ...

4 - 跟进

之前有多次的邮件来往，但是针对最新的消息，对方还没给予答复，所以你想要跟进事项的时候可以在邮件开头这么写。

This is a quick reminder that .

May I seek your update on ..

Is there any new update regarding ...

I am writing to you to follow up on ...

I am following up to check if you have a chance to review my previous email and have any update?

I wonder if you received...

5 -为了表达歉意

有时候难免会碰到回复不及时、迟回应，或是不小心忽略了对方邮件的情况，这时候在邮件的开头我们可以向对方表达我们的歉意。

Please accept my apology on ...

My apologies for any inconvenience caused.

I apologize for the delay in my response.

Sorry that it took me so long to get back to you

Sorry for my late reply.

Thanks for your patience.

邮件开头写得舒服点，大家都能拥有好心情，处理事情也能得心应手。